FAQs

1. How long does it take to receive my order?

Orders are usually processed within 7-14 business days (Mon-Fri) and delivery times vary by country.



2. How do I track my order?

We actually made this very simple! You can check the status of your order by clicking here.



3. How do I return a product?

Masson will gladly accept returns for all merchandise within 7 days of receipt. Exchanges are also possible within 7 days of receipt. Sorry. Shipping and handling fees are non-refundable upon return. Unfortunately, without exception, My Shopify cannot accept returns for used or damaged merchandise. Please see our return policy for more details.



4. How do I use the coupon code?

fortunate! To redeem a coupon code, add all glam products to your cart and start the checkout process. A box will appear where you can enter the code, click "Apply". Only one promo code can be entered for a given order on  yier. Coupon codes cannot be used for orders that have already been received.



5. How do I unsubscribe from emails?

Why would you do that? pintpuzzle fans receive all kinds of perks and special gifts. But if absolutely necessary, click the'Unsubscribe' link at the bottom of the email.